Waiting too long? Try the shortcuts for submitting your issues:
1. For mall points, payment issues, banned account/ID, please click Mall Points Live Support to get the fast service.
2. Every problem can be accepted in Online Service and you will receive the reply in 24 hours.
3. Suggestions or game exploration experience can be shared in Help Center in the forum, or search the forum for a fast answer to your questions.
4. Send your problems to gwgm@igg.com , we will reply within a short time.
Forge equipments guide
Game System Event guide
About Lag and Kicks
Note:
This Live Support will focus on login problems and game bugs first.