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We are very sorry to announce that our renowned Live Support service will be closed from August 25th (GMT-5).
You could also choose the following ways to solve your problem:
1. Item Lost issues: submit them in the Service Center, we will reply within 24 hours. (How to submit problem?)
2. Send your problem or suggestion to Help.firstname.lastname@example.org, we will reply within a short time.
3. Discuss in-game questions in the Forum.
4. Cash Purchase Problems click here.