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At present this Live Support is only for Login problems.
You can choose the following ways to solve your other problems:
1.Submit your problem in the Service Center
we will reply within a short time.
2.You can also post a thread in our Forum
or use the search function in forum to get the answer to your problem.
3.Send your problem or suggestion to Help.firstname.lastname@example.org, we will reply within
a short time.
4.Points Purchase Problems